Athena's Adventures
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Plan a Trip
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Plan a Trip

Frequently Asked Questions

Why should I use a travel advisor?

Why should I use a travel advisor?

Why should I use a travel advisor?

A travel advisor does more than book reservations—we design trips around your style, coordinate trausted partners, and advocate for you if plans change. You'll save time, avoid costly mistakes, and often receive preferred amenities when available. 

Do you book group travel?

Why should I use a travel advisor?

Why should I use a travel advisor?

Yes! Do you have an upcoming conference for your business or a student trip? We can handle the details and ensure that you have access to group seating, entrances, and discounts. 

Why purchase travel insurance?

Why should I use a travel advisor?

Do you charge professional planning fees?

You've spent time and money to prepare your perfect vacation. Insurance helps to protect your hard earned money and  your upcoming travels. See our blog for more information.

Do you charge professional planning fees?

Do you charge professional planning fees?

Do you charge professional planning fees?

 Yes. Athena’s Adventures charges a non-refundable Concierge Fee for customized travel planning. Your fee is determined following your complimentary consultation based on the scope and complexity of your trip. You’ll receive the applicable fee and a clearly defined scope of services before deciding whether to move forward. 

Why is there a planning fee?

Do you charge professional planning fees?

Are planning fees refundable?

 Planning is the service. Your Concierge Fee reflects the professional time and expertise involved in researching, curating, coordinating, and booking your journey, along with ongoing trip management, personalized concierge care, and support before departure and throughout your travels. 

Are planning fees refundable?

Do you charge professional planning fees?

Are planning fees refundable?

  No. Concierge Fees are non-refundable because professional services begin once your engagement is accepted. The terms applicable to your planning engagement will be provided before you authorize the fee. 


 Concierge fees are separate from supplier payments and are required before custom research begins. 

What's included in the concierge fee?

What's included in the concierge fee?

What's included in the concierge fee?

 

Depending on your trip type, planning may include:


  • Destination/hotel/cruise matching based on your travel style
     
  • Itinerary design + timing/logistics (transfers, touring flow, pacing)
     
  • Vetting suppliers and experiences
     
  • Managing quotes, reservations, and special requests
     
  • Pre-departure guidance and travel documents checklist
     
  • On-trip advocacy if something changes (as applicable)

How is my Concierge Fee determined?

What's included in the concierge fee?

What's included in the concierge fee?

 

Every trip is different. Your Concierge Fee is based on the scope and complexity of your travel needs, which may include itinerary length, number of travelers and destinations, level of customization, special arrangements, and anticipated planning and trip-management needs.


Following your complimentary consultation, Athena’s Adventures wi

 

Every trip is different. Your Concierge Fee is based on the scope and complexity of your travel needs, which may include itinerary length, number of travelers and destinations, level of customization, special arrangements, and anticipated planning and trip-management needs.


Following your complimentary consultation, Athena’s Adventures will quote one Concierge Fee for the agreed scope of services. You’ll know your fee before professional services begin.

Do you charge group planning fees?

What's included in the concierge fee?

Are group planning fees refundable?

 Yes. Group travel requires additional planning and coordination, which may include contracts, timelines, rooming lists, payment schedules, supplier communication, and individual traveler management.


Group Planning & Concierge Fees are determined after consultation based on the size, complexity, and scope of the group. The applicable fee a

 Yes. Group travel requires additional planning and coordination, which may include contracts, timelines, rooming lists, payment schedules, supplier communication, and individual traveler management.


Group Planning & Concierge Fees are determined after consultation based on the size, complexity, and scope of the group. The applicable fee and included services will be provided before planning begins.

Are group planning fees refundable?

Is the planning fee applied to my trip cost?

Are group planning fees refundable?

 No. Group Concierge Fees are non-refundable because group planning and coordination begin immediately upon engagement and involve significant work including contracts, timelines, supplier coordination, group communications, and ongoing trip management.


Group Concierge Fees are separate from supplier payments. Supplier deposits, payments, 

 No. Group Concierge Fees are non-refundable because group planning and coordination begin immediately upon engagement and involve significant work including contracts, timelines, supplier coordination, group communications, and ongoing trip management.


Group Concierge Fees are separate from supplier payments. Supplier deposits, payments, and cancellation terms are governed by each supplier’s applicable terms and conditions.

Is the planning fee applied to my trip cost?

Is the planning fee applied to my trip cost?

Is the planning fee applied to my trip cost?

Concierge fees cover professional trip design and are separate from supplier payments. 

How do we start?

Is the planning fee applied to my trip cost?

Is the planning fee applied to my trip cost?

 Start with a quick discovery call so we can confirm fit, dates, and trip goals. If we’re aligned, you’ll receive a clear Planning & Research Fee quote and a secure payment link to begin. 

Start Planning

What payment options do you accept?

We accept a variety payment options. Choose to pay by credit/debit card or qualified financing


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